Utah Jiffy Lube owner, concerned about reputation management, calls me back
December 19th, 2008
For those of you who read yesterday’s blog post, you know that I have had a major bone to pick with the Highland Utah Jiffy Lube. If you are interested in following the saga here is a short update. Today I received 2 voice mails and 2 emails from different high level Jiffy Lubers. (I have to admit, these people have both written and spoken to me as if they know a few things about customer service and I appreciate that – I told you customer service counts!)
