Comments on: No Wonder Offline Businesses Are Struggling http://www.dreamsystemsmedia.com/blog/index.php/no-wonder-offline-businesses-are-struggling/ Read from the Dream Systems Media online marketing blog covering topics related to SEO and internet business blog for ecommerce businesses and small business owners and marketers. Thu, 09 Feb 2012 18:31:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mat Siltala http://www.dreamsystemsmedia.com/blog/index.php/no-wonder-offline-businesses-are-struggling/comment-page-1/#comment-708 Mat Siltala Fri, 30 Jan 2009 13:53:00 +0000 http://www.dreamsystemsmedia.com/blog/?p=779#comment-708 <a href="#comment-696" rel="nofollow">@Gently</a> Also found out (since "Gently" told me to contact the manager of this store) that my neighbor was dealing with the "Manager" No Thanks - I will stay away from this place from now on! @Gently
Also found out (since “Gently” told me to contact the manager of this store) that my neighbor was dealing with the “Manager” No Thanks – I will stay away from this place from now on!

]]> By: Mat Siltala http://www.dreamsystemsmedia.com/blog/index.php/no-wonder-offline-businesses-are-struggling/comment-page-1/#comment-697 Mat Siltala Tue, 27 Jan 2009 02:49:40 +0000 http://www.dreamsystemsmedia.com/blog/?p=779#comment-697 <a href="#comment-696" rel="nofollow">@Gently</a> I appreciate you coming forward and offering an apology, but I hate to say my neighbor has told me he's never going back. I showed him this response and he mentioned they had their chance already. If you are a Batteries Plus employee and are reading this - take note that the customer needs to be taken care of BEFORE this kind of a situation happens! Its a good rule of thumb! I do appreciate your comments though! @Gently
I appreciate you coming forward and offering an apology, but I hate to say my neighbor has told me he’s never going back. I showed him this response and he mentioned they had their chance already. If you are a Batteries Plus employee and are reading this – take note that the customer needs to be taken care of BEFORE this kind of a situation happens! Its a good rule of thumb! I do appreciate your comments though!

]]> By: Gently http://www.dreamsystemsmedia.com/blog/index.php/no-wonder-offline-businesses-are-struggling/comment-page-1/#comment-696 Gently Tue, 27 Jan 2009 02:35:16 +0000 http://www.dreamsystemsmedia.com/blog/?p=779#comment-696 Hi there. As a Batteries Plus employee I would like to apologize for this stores misfits. If they had done there job correctly this would be a non issue. I can assure you most/if not all of the locations are ran with a higher degree of quality and customer service. I hope this doesn't turn you away from giving Batteries Plus a second chance. I would like to note two things though. #1 All of the Li-ion batteries in our stores are made to a high degree of quality and often we see folks who have nothing but bad fortune on-line. Not to say they are all bad but #2 our batteries come with a 1 year warranty which far outweighs most of the on-line merchants' warranties for these batteries. But, again to the main point, I would suggest that the manager of that location at least be notified so he/she may be able to correct the problem with the customer and the employees. Thanks for posting!! Hi there. As a Batteries Plus employee I would like to apologize for this stores misfits. If they had done there job correctly this would be a non issue.
I can assure you most/if not all of the locations are ran with a higher
degree of quality and customer service. I hope this doesn’t turn you away from giving Batteries Plus a second chance.
I would like to note two things though. #1 All of the Li-ion batteries in our stores are made to a high degree of quality and often we see folks who have nothing but bad fortune on-line. Not to say they are all bad but #2 our batteries come with a 1 year warranty which far outweighs most of the on-line merchants’ warranties for these batteries.

But, again to the main point, I would suggest that the manager of that
location at least be notified so he/she may be able to correct the
problem with the customer and the employees. Thanks for posting!!

]]>